contact us
If you require assistance with your U.S. Passport application, our team is available to help.
Support Availability
We operate 24 hours a day, 7 days a week — including weekends and public holidays.
Response Time
All inquiries are typically answered within 24 hours.
Submit An Inquiry
If your request relates to an existing application, please include the following information so we can locate your file quickly and respond efficiently:
The email address used during your application
Your full name exactly as entered on the application
Your reference number (if available)
Providing accurate details ensures we can process your inquiry promptly.
Passport Submissions Org
Address
Compass World LLC
1200- 1309 Coffeen Avenue Sheridan | Wyoming | US
Contact
Phone: +1 (000) 000-0000
Email: support@passportsubmission.org
Reach Out for Information & Status Updates
Our Direct Government Accreditations
To better serve you, we collaborate with immigration professionals around the world and are working towards formal accreditation in several countries. Here are our current affiliations and candidates.
🇦🇺Australia
- Registered with the Migration Agents Registration Authority (MARA)
- Agent Riccardo James Patrick Ippoliti – Registration number 1386990
- Verify our agent
🇺🇸United States
- Registered and licensed company in the State of Wyoming
- Compass World LLC, 1309 Coffeen Avenue, Sheridan, WY
- Check our business filing
🇨🇳China
- Collaborating with China Visa Application Service Centers (CVASC) to streamline document submission
- Approval as an official delivery partner is pending
- Candidate partnership currently under review
🇮🇪Ireland
- Preparing to register with the Irish Naturalisation & Immigration Service (INIS)
- Candidate Irish immigration consultant identified
- Official accreditation pending – details coming soon
Frequently Asked Questions
A U.S. passport is an official government document that proves your identity and citizenship and allows you to travel outside the United States. You need a passport to visit most countries abroad. Adults aged 16 or older receive a passport valid for ten years, while passports for children under 16 are valid for five years. Every traveler, including infants, must have their own passport—children cannot be included on a parent’s passport. Many destinations require your passport to be valid for at least six months beyond your travel dates, so plan to renew well before it expires.
No. A passport is a travel document issued by your own government to prove your citizenship and identity. A visa is a permit issued by another country that authorizes you to enter that country for a specific purpose (tourism, work, study, etc.). U.S. citizens don’t need a U.S. visa to travel, but many countries require Americans to obtain a visa before entry. Likewise, foreign visitors to the United States usually need a visa placed in their passport.
Passports issued to adults (age 16 and older) are valid for 10 years; passports for children under 16 are valid for 5 years. Passport cards—which are limited to land and sea travel between the U.S., Canada, Mexico, Bermuda and certain Caribbean countries—have the same validity period as passport books. Because many countries require at least six months of remaining validity, it’s smart to renew your passport about nine months before it expires.
Routine processing usually takes about 4–6 weeks. If you pay the extra expedited fee, processing is generally 2–3 weeks. These time frames do not include mailing; it may take up to two weeks for your application to reach the government and another two weeks for your passport to arrive once issued. You can add one‑ to three‑day delivery of the finished passport for an additional fee.
Yes. Every child, including infants, must have their own passport to travel internationally. Children under 16 cannot renew by mail; they must apply in person with both parents or legal guardians. Child passports are valid for 5 years. Teens aged 16–17 use the same form (DS‑11) but must show that at least one parent knows they’re applying.
The passport book is the standard booklet with visa pages and can be used for all international travel. The passport card is a wallet‑sized plastic card without visa pages; it is proof of citizenship and identity and can only be used for land and sea crossings between the U.S. and Canada, Mexico, Bermuda and certain Caribbean countries. The card is not valid for international air travel. Both documents have the same validity period (ten years for adults, five years for children).
You can help someone fill out their application, but the applicant must personally appear to sign the DS‑11 form and present their identification if it’s their first passport or if they are under 16. Adults who qualify for renewal by mail (Form DS‑82) do not have to appear in person and may have someone else mail their signed application. For minors, both parents or guardians must give consent and usually appear with the child.
No. This platform is operated independently and is not affiliated with or endorsed by the U.S. Department of State or any other government agency. We provide optional, guided assistance with preparing and submitting your passport application. All decisions on passport issuance are made solely by the U.S. Department of State.
Ready to Apply for Your U.S. Passport?
Begin your passport application today and travel with peace of mind. Our easy‑to‑use application guides you through every step—start now and let us simplify the process for you.